TALX UC eXpress® provides a full-service claims administration that is flexible and user-friendly. Our expert staff assumes full responsibility from the initial filing of a claim to its final disposition.

When we first partner with an organization, a request is made for historical termination and claim data to be input into our system. At this time, a review is completed, allowing us to familiarize ourselves with your particular company and find ways to help save you money. Once established, procedures are implemented to continue to receive this information on an ongoing basis.

Simultaneously, we will be contacting each of the states in which you do business to file Power of Attorney and request to be the Address of Record. This will enable UC eXpress to represent you in unemployment compensation matters and have all related correspondence be directed to our offices. When possible, we receive this information electronically in order to prevent handling errors and mailing delays. Upon receipt of unemployment documents, your service team will contest claims on your behalf, appeal unfavorable determinations and decisions, and consult with your personnel in preparation for unemployment hearings should they occur.