Each year, an estimated $3 billion dollars are erroneously charged to employers' tax accounts for unemployment benefits paid out to claimants nationwide. A thorough review of those charges on a regular basis often eliminates or reduces these errors. UC eXpress^® provides the most accurate and detailed audit service available. Through our audits alone, we were able recover over $240 million last year for our clients.

To review the validity of a benefit charge, we review all claims, determinations, appeals, and previous charge histories by social security number. We verify that charges are assigned to the correct employer and state account numbers, and are in-line with final claim determinations. We also confirm that all of the correct documentation was received. When potential errors are identified, they are reviewed by our expert staff, and when necessary, benefit charge protests are submitted to the state. Our diligent follow-up ensures that determinations and proper credits are received for future tax rate verification.